C&G mortgages are provided by Lloyds TSB Bank plc and administered by us, Cheltenham & Gloucester plc. Cheltenham & Gloucester plc is authorised and regulated by the Financial Services Authority (FSA). Our FSA register number is 106119. Cheltenham & Gloucester plc. Registered Office: Barnett Way, Gloucester GL4 3RL. Registered in England and Wales No 2299428.
Cheltenham & Gloucester Savings is a division of Lloyds TSB Bank plc and Lloyds TSB Scotland plc. You will have been told which bank your account is with. Lloyds TSB Bank plc. Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds TSB Scotland plc. Registered Office: Henry Duncan House, 120 George Street, Edinburgh EH2 4LH. Registered in Scotland, no. 95237.
Lloyds TSB Bank plc and Lloyds TSB Scotland plc are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority under numbers 119278 and 191240 respectively. To find out more about us, see the Financial Services Register on www.fsa.gov.uk/register or call the FCA on 0800 111 6768.
Lloyds TSB Bank plc and Lloyds TSB Scotland plc are covered by the Financial Services Compensation Scheme and the Financial Ombudsman Service.
Telephone calls may be monitored or recorded
Mortgage call centre opening hours
8am-8pm Monday to Friday
We may monitor and/or record telephone calls in case there's a need to check that your instructions have been carried out correctly and to help improve our service quality.