C&G has a history in mortgages and savings going back over 150 years and has been part of the Lloyds TSB Group since 1995.
Today, C&G mortgages are designed, marketed, sold and administered by Cheltenham & Gloucester plc, while Lloyds TSB Bank is the lender for C&G mortgages. On the savings side, C&G Savings is a division of Lloyds TSB Bank plc. Both Cheltenham & Gloucester plc and C&G Savings are dedicated to providing the high quality service C&G has always been known for.
Cheltenham & Gloucester plc is authorised and regulated by the Financial Services Authority (FSA). Our FSA register number is 106119. You can check the FSA's register by visiting their website or by contacting them on 0845 606 1234. Cheltenham & Gloucester is registered in England and Wales at Barnett Way, Gloucester GL4 3RL, our company number is 2299428. Our VAT registration number is 244 1555 76.
C&G Savings is a division of Lloyds TSB Bank plc. Lloyds TSB Bank is authorised and regulated by the Financial Services Authority (FSA). Our FSA register number is 119278. You can check the FSA's register by visiting their website or by contacting them on 0845 606 1234. Lloyds TSB Bank is registered in England and Wales at 25 Gresham Street, London EC2V 7HN, our company number is 2065. Our VAT registration number is 244 1555 76. Lloyds TSB Bank plc is signatory to the Banking Codes.
Lloyds TSB Bank plc and Cheltenham & Gloucester Plc are pleased to support and comply with this voluntary code which sets the standard of good banking practice throughout the industry.
A leaflet which explains the level of service and information that banks and building societies are expected to provide is available through any C&G branch, our Helpline on 0845 602 0022 or you can download a copy from the British Bankers' Association's website. Alternatively, you can call any of the following:
British Bankers' Association
Pinners Hall, 105-108 Old Broad St, London EC2N 1EX 020 7216 8800
The British Bankers' Association website
The Building Societies Association
3 Savile Row, London W1X 1AF 020 7437 0655
The Building Societies Association website
Banking Code Standards Board
33 St James's Square, London SW1Y 4JS 020 7661 9694
Banking Code Standards Board website
Association for Payment Clearing Services
Mercury House, Triton Court, 14 Finsbury Square, London EC2A 1BR 020 7711 6200
Association for Payment Clearing Services website
C&G Mortgages
C&G mortgages are provided by Lloyds TSB Bank plc and administered by us, Cheltenham & Gloucester plc. Cheltenham & Gloucester plc is authorised and regulated by the Financial Services Authority (FSA). Our FSA register number is 106119. Cheltenham & Gloucester plc. Registered Office: Barnett Way, Gloucester GL4 3RL. Registered in England and Wales No 2299428.
C&G Savings
C&G Savings is a division of Lloyds TSB Bank plc. Lloyds TSB Bank plc is authorised and regulated by the Financial Services Authority (FSA). Lloyds TSB Bank plc’s FSA register number is 119278. Lloyds TSB Bank plc. Registered Office: 25 Gresham Street, London, EC2V 7HN. Registered in England and Wales No. 2065.
Copyright © 2008 Cheltenham & Gloucester plc and C&G Savings. All rights reserved.
Mortgage call centre opening hours
8am-9pm Monday to Wednesday
8am-8pm Thursday to Friday
9am-4pm Saturday
We may monitor and/or record telephone calls in case there's a need to check that your instructions have been carried out correctly and to help improve our service quality.
