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| Whenever possible, all new and refurbished C&G branches are designed to be accessible to all customers, including those with disabilities.
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| C&G branches have templates you can use to make it easier for you to sign standard forms. You might need someone to position the template on the form.
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| You can also use one of the bank note gauges available which will tell you at a touch which bank note is which, based on note size.
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| At C&G branches, and also at C&G's chief office, we can help you in a number of ways:
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| |  | A member of staff can read information to you | | If a friend or family member is not available to fill in forms for you, a member of staff can | | Arrangements can be made for lip readers/speakers or sign language interpreters to attend a
meeting with you (this is arranged through the RNID and usually needs about two weeks' notice) |
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| There are hearing induction loops and portable induction loops are also available at all branch counters.
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| In addition, hearing induction loops and portable induction loops are available at C&G's chief office
and administration centre in Gloucester.
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| All information and correspondence can be sent to you in your chosen format as well as in standard format. Just ask.
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| | | Large print | | Audio cassette | | Braille |
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