If you’re looking for help with your existing mortgage, see a list of our frequently asked questions or ask us a question.
If you can’t find what you’re looking for or you just want to speak to someone, please visit your local branch, or call us on 0845 6031 637 to talk about your mortgage.
If you're having trouble paying your mortgage, help could be available.
You’ll need to quote your mortgage account number whenever you have a mortgage query. You’ll find it on your mortgage statement or other mortgage-related letters.
Before you make any changes to your mortgage, it's probably a good idea to check if you'll incur a fee. See our list of fees and charges for full details.
Call 0845 603 1637*
Copyright © 2008 Cheltenham & Gloucester plc. All rights reserved.
C&G mortgages are provided by Lloyds TSB Bank plc and administered by us, Cheltenham & Gloucester plc. Registered office: Barnett Way, Gloucester, GL4 3RL. Registered in England and Wales No.2299428. Cheltenham & Gloucester plc is authorised and regulated by the Financial Services Authority and a signatory to the Banking Codes.
You must be at least 18 years old to take out a loan. Before agreeing a loan Lloyds TSB Bank plc will want to satisfy themselves about the suitability of your application. This will include assessing your ability to afford the payments and, normally, valuing the property.
* We may monitor and/or record telephone calls in case there's a need to check that your instructions have been carried out correctly and to help improve our service quality.
