C&G branch network closure announced

09 June 2009

We’ve announced that we’re closing the C&G branch network from 6 November 2009 to concentrate on other ways of doing business with our customers.

The C&G brand will remain very active in the mortgage and savings markets and C&G mortgages and savings accounts will continue to be available. Customers who already have an account with us will notice very few changes and there will be no changes to the terms and conditions of their existing accounts.

We’re doing this because fewer customers choose to visit our branches these days. More people like to manage their finances over the phone or by post.

So we’re focusing on the way our customers want to do business:

• There’ll still be a full range of telephone and postal savings accounts
• Customers who want to visit a branch can operate their C&G savings account in any branch of Lloyds TSB –
  that’s more than 1,800 around the UK
• C&G mortgages will be available from financial intermediaries and over the phone by calling 0800 028 0639*,
  or you can start your application online. C&G will also continue to administer the mortgages that are available
  from branches of Lloyds TSB. 

We’re writing to all C&G savings and mortgage customers to tell them about this in more detail. If you're a customer who has questions you'd like answered now, please see the Questions and Answers 

If you can't find the answer to your question you can call us on one of the numbers below:

• C&G Savings 0845 602 0022
• C&G Mortgages 0845 603 1637

Find your nearest branch of Lloyds TSB