The following important information for the C&G Reserve Account product should be read in conjunction with the C&G savings handbook.
Interest
Accounts opened on or after 8 June 2009 will receive an annual interest rate bonus of 1.70% for the first nine months following account opening. At the end of the nine-month introductory bonus period rates without bonus will apply.
Interest can be paid annually or monthly:
- straight into your C&G Reserve Account, or
- into your nominated bank/building society account, or
- into another C&G savings account
The interest rate for monthly interest is slightly lower than the annual rate. This is because monthly interest is paid more frequently. This also applies to the bonus rate on this account. However, we will ensure that the Annual Equivalent Rate (AER), which illustrates what the interest rate would be if the interest was added to your account once each year, is always the same for both the annual and monthly rate (both with and without the bonus).
Adding and withdrawing money
Making additions
At any C&G branch.
By post (cheque only).
By phone.
Minimum addition - no minimum
Maximum addition - £1,000 cash a day (the maximum you can save in all C&G savings accounts in total is £3 million)
You'll need to set up a Direct Debit to add to your account by phone - it will take around 14 days for your Direct Debit to be set up. You can complete a Direct Debit instruction at the same time you open your C&G Reserve Account.
Making withdrawals
All withdrawals are made by phone. We transfer the money electronically from your C&G Reserve Account to your nominated bank/building society account.
Minimum withdrawal - no minimum
Maximum withdrawal - total cleared balance
You can make up to three free withdrawals per year. For this purpose, a year runs from the anniversary date of when you opened your account. Further withdrawals are subject to a charge equivalent to 45 days' gross interest on the amount withdrawn (which will be deducted from your account balance).
Who can hold one of these accounts?
The C&G Reserve Account is available to existing C&G savings customers who have a C&G savings account and have been a C&G savings account holder for six months or longer. For an account in joint names, however, only one of you needs to be an existing C&G savings customer.
If it’s a joint account it can be with one other person, but you must be saving as individuals (not on behalf of a company, club, charity, trust etc) and your permanent home must be in the UK. You must also be over 18.
Other useful information
The C&G savings handbook -
242k
For more information on:
- Saving at a branch
- Saving by post
- Additions and withdrawals
- Telephone Transaction Service
- Direct Debit Guarantee
- Financial Services Compensation Scheme
- Interest rate changes
- The clearing cycle
- What if I change my mind?
Checking your identity -
32k
Before you open an account you and anyone else named on the account may be asked to provide information to confirm your identity.
Closing an account
Information on how to close a C&G savings account.
Dormant accounts
As time goes by, it's not uncommon for customers to forget about savings accounts which they have stopped using for one reason or another.
At C&G, we want to ensure our customers are reunited with the funds in these forgotten or lost accounts.
Adobe PDF reader is required to view some of our guides.